Whether it's a slow drip that finally gave out or a sudden flood at midnight, New London residents call one number and get a real answer. Hirex Water Damage keeps Water Damage Repair crews and equipment staged inside New London so a technician can be at your door quickly.


Plenty of New London families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our New London crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Water Damage Repair in New London is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your New London address, thanks to full coverage and proper New London, TX licensing.
Equipment lives in a New London-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Talk to a New London landlord who's lived through a burst supply line at 3am and they'll confirm that response speed, not just skill, determines how much a job ends up costing. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a New London crew running outdated techniques does the property a disservice.

Not every water problem looks dramatic — some of the costliest New London repairs began as a barely-noticeable issue. Here's what tells our team a New London property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New London line and we'll give you a straight answer on urgency.
Whether it's a small residential leak or a large commercial loss, our New London teams size the crew and equipment to fit. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded New London room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For New London homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in New London get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
When a New London job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
On top of standard drying, our New London crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
We quote every New London job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Local staging inside New London typically puts a tech at your door quickly, not after a long drive across the region.
We document every New London job with photos and moisture logs and can speak directly with your adjuster.
If moisture readings aren't where they should be at the end of a New London job, we come back and keep drying at no extra charge.
Tell our New London dispatcher what's happening — a few quick questions get the right equipment on the first trip.
Our nearest available New London crew is dispatched immediately with truck-mount gear on board.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
Daily moisture checks continue on every New London job until each material reads dry, and you get a full report at the end.

We measure moisture with instruments, not guesswork, and won't sign off on a New London job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every New London work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because New London property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Most New London dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Yes — every New London job gets a written estimate before equipment is turned on, walked through line by line.
Around-the-clock New London coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Our paperwork is built to match what New London, TX adjusters expect.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
Yes, our New London crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
Yes, we regularly respond to commercial and multi-unit losses in New London, including retail, restaurants, and offices.
Typical drying runs 3-5 days for a New London home, though a job left unaddressed longer can take more time.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the New London service.
We stand behind every New London job with a documented dry-standard guarantee.
We cover New London and the surrounding zip codes listed below, plus nearby communities throughout New London, TX.
We can work out an access arrangement so New London homeowners aren't tied to the property for days straight.
Beyond New London itself, coverage extends across nearby zip codes, with additional New London, TX crews available for large-scale or commercial losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
We've worked enough New London properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for New London, New London, TXOne call gets you a New London-based team, not a routed national queue.
Call +1-844-578-1604